Delete your account

How to ask us

1. Email support@lefko.net.au from the address on your account, with the subject Delete my account.
2. Tell us your full name and the mobile number on the account.
3. We confirm it is you, then delete the account. This normally takes up to 7 days.

What is deleted

• Your name, email, mobile number, photo and saved addresses.
• Your sign-in and any saved card details held by our payment provider.
• For drivers: licence, vehicle, insurance and identity documents.
• Your live location history and notification settings.

What we must keep

Australian law requires us to keep trip, tax and payment records for seven years, and transport regulators may require driver compliance records for the same period. These are kept separately from your profile and are not used to contact you. Safety reports and complaints are also kept where we need them to protect other people.